Here is a humorous exchange between our business analyst and DBA (better than a Dilbert cartoon!):
BA: Sorry --- another fix to add for you R3 backlog. R3 Excel Add In Issue.
BA: Thank you for your interest in our hourly blog series: All That Is Wrong With R3 AX.
We will ensure that all your contact addresses are updated regularly with these issues as and when they are reported to our site.
Please note that we are not affiliated with any Do Not Call list and we will strive to ensure that your waking life is dominated by our posts.
Keep track of issues encountered and what the solution was. Build yourself a 'recipe' of steps to follow. Please be patient with your technical staff during your upgrade project. And for the technical staff - document, document, document!